Jail - Bonneville County

Both onsite and remote video visitation options are offered. To arrange a visit, you must possess a video visitation account, which necessitates Telmate verification. You can set up your account at the Telmate Kiosk located in the jail's lobby or online at www.gettingout.com. After your account is established, you can book visits in advance via the Telmate Kiosk or online. It is recommended to schedule visits at least 24 hours ahead to allow the resident sufficient time to accept the visit. Video Visiting Guidelines: Wearing clothes with messages, displaying signs, nudity, or sexual behavior is not allowed. Three-way calls are prohibited, and you cannot use a phone during your visit. Multiple friends and family members can join a remote video call. Calls may be ended at any time for inappropriate behavior, and video visitation privileges can be revoked. Arriving late for your visit will shorten its duration, and cancellations must be made 24 hours in advance to receive credit. For remote visits, a laptop or PC is required, equipped with a webcam and microphone, which can be tested at www.testwebcam.com. Supported internet browsers include Internet Explorer 7, 8, or 9; Firefox 7, 8, or 9; and Safari 4 or 5, while Google Chrome is not supported. You also need the latest version of Adobe Flash, which can be updated for free at http://get.adobe.com/flashplayer/. A high-speed internet connection, preferably DSL or cable, is necessary, as dial-up and satellite connections are not supported. Connection speed can be checked at www.speedtest.net. For assistance, contact Telmate at 1-866-516-0115, option 4. Local Visitation (At the Facility): Visits will occur at one of the Telmate stations in the facility's lobby, and all visits must be pre-scheduled through the kiosk or online. Visitors must arrive at the facility on time for their scheduled visit. The resident or their family/friends can schedule one free 30-minute local visit, but it must be accepted by the resident beforehand. Visits are conducted at the Telmate Stations in the lobby, and scheduling is mandatory. A maximum of two people is allowed per booth, and minors under 18 must be accompanied by a parent or legal guardian. Children under 12 need to be supervised continuously by a parent or guardian. No food or drinks are permitted in the booths, and personal belongings must be secured before visiting, either in a vehicle or a lobby locker. Visits may be monitored and can be restricted by the Shift Supervisor for various reasons, including failure to follow visiting rules, presenting a safety threat, past disruptive behavior, apparent influence, refusal by the inmate, or if the inmate is under disciplinary action.