Avista

This program offers assistance and referrals for customers struggling to pay their utility bills. It includes options for personalized payment arrangements for those in need, a Comfort Level Billing service that distributes annual usage costs into 12 equal monthly payments, and a Preferred Due Date feature that allows customers to synchronize their billing date with their payday. Additionally, there are various online resources available for monitoring bill changes, managing home energy consumption, setting up automatic online payments, or making payments online. Individuals can find their local Community Action Agency, which may provide Energy Assistance, by searching for 'Energy Assistance' at www.avistautilities.com. The CARES program is also available for those facing significant life challenges, such as chronic illnesses or family crises, with the CARES hotline at 1-888-700-2757. Services are offered in English.

Intake Procedure: Reach out to the agency.