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United Way Of Northern Nevada And The Sierra

Community Resource

Serves: Hawthorne, Mineral County
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Acerca de este recurso

The Special Assistance Fund for Emergencies (SAFE) offers support to individuals and families who are having trouble paying their utility bills due to financial constraints or other exceptional situations through a one-time payment. Those seeking help must connect with a SAFE Partner agency to apply for potential utility aid. SAFE Partners are tasked with confirming the eligibility of applicants and gathering necessary documentation. Once eligibility is established, the funds will be sent directly to the utility company in the applicant's name. Due to limited funding, efforts are made to ensure that aid is allocated fairly and ethically. The program operates under specific guidelines: assistance can only be granted once within a 12-month timeframe, and the utility bill must be overdue by at least 30 days to qualify for assistance. Applicants are not eligible for SAFE funds if they have received approval for another state or federal low-income energy assistance program within the last year or have a pending application for such programs. Those in need must seek assistance through a SAFE Partner, who will evaluate eligibility based on these and other program criteria.

Intake Procedure: Interested individuals should call for information and to initiate the application process. SAFE case managers will explain the eligibility criteria and request the necessary documentation.

Fees: There are no fees associated with this program.

Quién puede usar esto

  • To be eligible for assistance, individuals must be NV Energy customers, have a past-due utility bill for their primary residence in Northern Nevada, not have received other low-income energy assistance in the last year, and face financial hardship.

Documentos que podría necesitar

  • Initial documentation includes: *A copy of the most recent utility bill showing the amount due, account number, and due date. *Photo identification to verify identify and match to utility bill. *SAFE Partners may ask for additional information, including monthly expenses, to establish need.

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Comuníquese

Teléfono
775-945-2471
Sitio web
www.cahsnv.org/
Correo electrónico
cahs@cahsnv.org
Dirección
924 5th Street, Hawthorne, NV 89415
Hawthorne, Nevada
Horario
Days: Monday, Tuesday, Wednesday, Thursday, Friday

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