Genesee County Main Office - Batavia - Community Action Of Orleans & Genesee

This initiative provides emergency assistance on a walk-in or referral basis, which includes access to a food pantry, cleaning supplies, hygiene products, diapers, and baby wipes (while supplies last), as well as vouchers for clothing and household items. It also offers emergency rental assistance to help prevent eviction and emergency utility assistance to avoid service disconnection, depending on funding availability. Additionally, case management services are provided to link individuals and families with vital community resources, create personalized plans, and offer ongoing support aimed at fostering long-term stability and self-sufficiency while meeting immediate needs.

Intake Procedure: Individuals can call or visit during service hours. Proof of identity and income is necessary; refer to the documentation requirements below. Proof of ID: Adults aged 18 and older must present a government-issued ID, such as a driver's license, state ID card, or benefit card with a photo. For children, acceptable documents include a birth certificate, insurance card, or student ID. Proof of Income: Wage earners should provide their two most recent pay stubs. SSI/SSDI recipients must show their social security award letter or the latest bank statement indicating deposits. Pension or annuity recipients need to submit their annual award letter or the most recent bank statement showing deposits. Child support recipients should provide a court order or a printout of their pay history from the child support website. TANF/DSS recipients must present their DSS budget.

Fees: No charge.