Oregon State Division Of Medical Assistance Programs

This service addresses inquiries related to coverage packets, benefits, and ID cards. It aids OHP members in resolving issues concerning access to care or the quality of services. The team investigates claims of improper denials of covered benefits and guides members through the Coordinated Care Organizations system. Additionally, it looks into and resolves medical billing issues for OHP clients, records complaints about the misuse of private health information, and assists Open Card members with prescription fulfillment problems.

Intake Procedure: Contact via phone or email for information and to report any changes.

Fees: There are no fees for this service.