Hopelink In Sno-Valley

Offers seasonal financial support to households meeting income criteria for heating and energy expenses; to make an appointment, call or visit the website; there is no requirement for overdue bills or shut-off notices. A limited number of air conditioning units are accessible to individuals approved for LIHEAP this season.

Intake Procedure: IF POWER HAS ALREADY BEEN DISCONNECTED, OR IS SCHEDULED FOR DISCONNECTION WITHIN 24 HOURS: Clients should email a copy of their disconnection notice or call their local Hopelink office, where they will likely reach voicemail. They should leave a detailed message, and Hopelink will return the call promptly. The message must include: Name, Phone number, Shut-off date, Name of utility provider, and energy account number, if applicable. PSE HELP can be applied for directly online without needing an appointment. If power is not yet disconnected, clients can apply for LIHEAP using one of the following methods: Scheduling an appointment: You can arrange either an in-person or phone appointment. To do this, visit the website or call the Energy Assistance Appointment and Information Line. The website is the preferred method as it allows quicker access to appointments, showing a complete availability calendar for clients to select their desired date and time, while the phone line provides only the next available slot. The phone line is automated and available 24/7. Be ready to listen carefully to the recording and note all required documentation for the appointment. Both the phone and website draw from the same appointment pool. New appointments become available every Monday at 9am. If they are fully booked, try again the next Monday. When booking an appointment, clients can choose between a phone appointment or a limited number of in-person slots. Appointments cannot be made through the main office line. If you have a phone appointment, your specialist will inform you of the necessary documents during the call. If you have already submitted a mail-out application, a phone appointment is not needed. If uncertain, it is advisable to schedule a phone appointment for assistance with the application process.

Fees: None.