Terms of Use

1. Description of the Service

Rangefinder is an online platform designed to help individuals locate community resources and services such as housing assistance, food programs, healthcare services, legal aid, transportation support, and other community programs.

The Website may also include automated tools such as a chatbot or virtual assistant designed to help users search for resources and navigate the platform.

Rangefinder is intended to improve access to publicly available service information but does not provide the services listed on the platform.

2. Informational Purposes Only

All information provided through Rangefinder is for informational purposes only.

While we strive to maintain accurate and up-to-date information, Range Lab does not guarantee that resource listings are complete, accurate, or current.

Users should verify service details directly with the organizations providing the services.

Range Lab is not responsible for the availability, eligibility requirements, or outcomes of services offered by third-party organizations listed on the Website.

3. No Emergency Services

Rangefinder is not an emergency service.

The Website and chatbot should not be used to obtain assistance during emergencies.

If you are experiencing an emergency, contact 911 or your local emergency services immediately.

If you are experiencing a mental health or crisis situation, please contact appropriate crisis hotlines or support services.

4. Chatbot and Automated Assistance

The Website may provide access to a chatbot or automated assistance system that helps users locate resources.

The chatbot generates responses based on available data and user input.

Users acknowledge that:

• Chatbot responses are automated
• Responses may be incomplete or outdated
• Responses should not be relied upon as professional advice

The chatbot is not a substitute for professional medical, legal, housing, or financial advice.

Users should confirm information with the relevant service providers.

Users should not submit sensitive personal information through the chatbot.

5. Acceptable Use

Users agree to use the Website only for lawful purposes.

Users may not:

• Use the Website to engage in unlawful activity
• Attempt to disrupt or interfere with the Website
• Attempt to access systems or data without authorization
• Scrape or extract large amounts of data from the platform without permission
• Submit malicious code or harmful content
• Misuse the chatbot or automated systems

Range Lab reserves the right to restrict or terminate access to users who violate these Terms.

6. Intellectual Property

All content on the Website, including but not limited to:

• Text
• Software
• Design
• Logos
• Graphics
• Platform functionality

is the property of Range Lab or its licensors and is protected by intellectual property laws.

Users may access and use the Website for personal, non-commercial purposes.

Users may not reproduce, distribute, modify, or publicly display Website content without permission.

7. Third-Party Links and Services

The Website may include links to third-party websites operated by nonprofit organizations, government agencies, or other service providers.

Range Lab does not control and is not responsible for the content, policies, or services of these third-party websites.

Users who interact with third-party services do so at their own discretion.

8. Availability of the Website

Range Lab may modify, suspend, or discontinue any part of the Website at any time without notice.

We do not guarantee uninterrupted or error-free operation of the Website.

9. Disclaimer of Warranties

The Website is provided on an “as-is” and “as-available” basis.

Range Lab makes no warranties regarding:

• The accuracy of information
• Availability of services listed
• Uninterrupted access to the Website
• Suitability of the Website for a particular purpose

To the fullest extent permitted by law, Range Lab disclaims all warranties, whether express or implied.

10. Limitation of Liability

To the fullest extent permitted by law, Range Lab shall not be liable for any damages arising from:

• Use of the Website
• Reliance on information provided on the Website
• Interactions with third-party organizations listed on the platform
• Interruptions or errors in Website functionality

This limitation applies to all forms of damages including direct, indirect, incidental, or consequential damages.

11. Changes to These Terms

Range Lab may update these Terms at any time.

When changes are made, the updated Terms will be posted on this page with a revised "Last Updated" date.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Oregon, without regard to conflict of law principles.

13. Contact Information

Questions regarding these Terms may be directed to: