Livingston County Department Of Social Services

This program processes applications for financial aid aimed at low-income households through the Home Energy Assistance Program (HEAP), which includes several benefit options: Regular benefit: Supports low-income individuals with their home heating expenses, typically starting in November. Emergency benefit: Offers assistance to those facing a heating or heat-related energy crisis. Heating equipment repair or replacement: Aids low-income homeowners in fixing or replacing their heating systems. Heating Equipment Tune-Up: Ensures equipment is inspected and cleaned prior to the heating season. Cooling Assistance: Provides cooling support to households eligible for HEAP, particularly for individuals with medical conditions worsened by heat.

Intake Procedure: New applicants can submit their applications online at https://mybenefits.ny.gov/mybenefits/begin. Additional information is available at otda.ny.gov/programs/heap/. For regular benefits, individuals can call, visit the website, or send in their application. Households receiving SNAP should contact their worker for help. Those on temporary assistance should reach out to their assigned worker, while all other households can call for guidance. Emergency benefits require prior receipt of a regular HEAP benefit.

Fees: There are no charges for these services.