Seneca County Division Of Human Services

The program assists low-income individuals in applying for financial support through the Home Energy Assistance Program (HEAP), which includes various benefit components. The Regular benefit helps with heating costs, with applications opening in November. The Emergency benefit is available for those facing heating-related crises, starting in January. Homeowners can apply for assistance in repairing or replacing their furnace, with applications also opening in November. The Heating Equipment Tune-Up service offers inspections and cleanings before the heating season, with applications available in November. Additionally, Cooling Assistance is provided to eligible households that have a member with a medical condition worsened by heat, with applications opening in May.

For intake procedures, regular benefits can be accessed by calling, visiting the website, or mailing an application. Households receiving SNAP should contact their worker for help, while those on temporary assistance should reach out to their assigned worker. Other households can call the appointment line for information. Emergency benefits require a call or walk-in, but applicants must have received a regular HEAP benefit previously.

There are no fees associated with these services.