FoodOpen

Eastern Oregon Coordinated Care Organization

Community Resource

Serves: Service area varies

About this resource

Flexible Services, referred to as "flex funds," consist of non-covered services that complement the benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) aimed at improving care delivery and overall member health and well-being. The CCO determines eligibility for these services. Examples of services may include: -Housing assistance (such as rent support, rental deposit help [with a move-in date], utility bill coverage, and housing programs for women and children) -Temporary motel accommodations (for individuals discharged from hospitals or those with a scheduled move-in date needing interim housing) -Communication devices like cell phones and computers when local state programs are unavailable -Family and home resources (e.g., child safety items, parenting programs, household appliances, climate control devices) -Gym memberships or home fitness equipment -Beds and mattresses for children under 21 or adults with back or spine issues -Car seats if no other county programs are accessible in the area. All flexible services are evaluated individually by the CCO. Note that these services are not designed for emergencies. While CCOs may choose to provide flexible services, they are not obligated to do so. Since these services are not covered benefits, denials cannot be appealed, though OHP members can file complaints.

Intake Process: Fill out the Flex Services form found on the website and submit it via email or fax along with any required documentation. Ensure you review the eligibility criteria thoroughly before applying. For further details, contact or visit the website.

Fees: None.

Who can use this

  • -Must be a current CCO member -Member must not be able to obtain the requested service through other benefits or means -Requested item or service must address a medical need or life situation -All required documentation for the service must be submitted. Health-related services are limited, not immediate, not guaranteed or consistently available, and individuals may not qualify. Check the website for further eligibility details regarding specific programs and benefits.

Documents you may need

  • Varies by service

Don't have these? Contact the organization—they may be able to help.

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