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Oregon Patient Safety Commission

Community Resource

Serves: Service area varies

About this resource

This program provides a way for individuals to lodge complaints regarding mistreatment at healthcare facilities without resorting to the legal system, utilizing the Early Discussion and Resolution (EDR) process. Resolutions can involve apologies, answers to inquiries, enhancements in care, or financial compensation. Eligible incidents must have occurred in Oregon on or after July 1, 2014.

Intake Procedure: For more details, visit the website, call, or send an email.

Fees: There are no associated fees.

Who can use this

  • Individuals (or their representatives) who have suffered serious physical injury or death due to care received at a healthcare facility or from a healthcare provider.

Documents you may need

  • None required at intake

Don't have these? Contact the organization—they may be able to help.

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