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Pacificsource Community Solutions

Community Resource

Serves: Service area varies

About this resource

Flexible Services, referred to as "flex funds," are supplementary non-covered services that complement the Oregon Health Plan (OHP) benefits via Coordinated Care Organizations (CCOs) aimed at enhancing care delivery and improving member health and well-being. The eligibility for these services is assessed by the CCO. Available services may include, but are not limited to: -Housing assistance (such as rent support, rental deposit help [with a move-in date], utility payments, and housing programs for women and children) -Short-term motel accommodations (for individuals discharged from hospitals, facing severe weather, needing temporary housing before moving into a new home, or escaping domestic violence) -Electronics like cellphones, computers, and other communication tools -Educational materials or classes -Resources for families and homes (e.g., items for child safety, parenting programs, household appliances, climate control devices) -Gym memberships and fitness classes/equipment -Support for health and substance use prevention. All flexible services are evaluated individually by the CCO. Health-related services are not designed for emergencies, and CCOs are not obligated to provide them. Since these services are not covered benefits, denials cannot be appealed; however, OHP members can file a complaint if needed.

Intake Procedure: For further details, please call or visit the website.

Fees: None

Who can use this

  • -Must be an active member of the CCO -Member must not have access to the requested service through other benefits or means -The requested item or service must address a medical need or life circumstance -All required documentation for the service must be submitted. Health-related services are limited, not immediate, not guaranteed, and may not be continuously available, leading to potential ineligibility.

Documents you may need

  • Varies by service

Don't have these? Contact the organization—they may be able to help.

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