Umpqua Health Alliance

Flexible Services, referred to as 'flex funds,' consist of non-covered offerings that complement the Oregon Health Plan (OHP) benefits through Coordinated Care Organizations (CCOs) aimed at enhancing care delivery and overall health and well-being of members. The CCO determines eligibility for these services. Examples of services may include: -Housing assistance (such as rent help, rental deposits [with a move-in date], utility payments, and housing programs specifically for women and children) -Temporary lodging (for those being released from hospitals, facing severe weather, needing a short-term stay before moving into a new home, or escaping domestic violence) -Communication devices like cellphones and computers -Educational resources and classes -Family and home support (including child health and safety items, parenting programs, household appliances, and climate control devices) -Gym memberships and fitness classes/equipment -Support for health and substance use prevention All flexible services are assessed individually by the CCO. These services are not meant for emergency situations, and CCOs are not obligated to provide them. Since flexible services are not considered covered benefits, denials cannot be appealed, though OHP members can file a complaint.

Intake Procedure: Contact or visit the website for further details.

Fees: None