Eugene Water And Electric Board
Community Resource
About this resource
This utility company supplies electric and water services, handles emergency calls, and manages complaints. It offers a medical certificate program and may assist customers struggling to pay their bills through payment plans. The Customer Care Program provides a $280 bill credit annually to qualified customers.
Intake Procedure: Customers can call to schedule an appointment or check the website for details. The Customer Care Program accepts applications on the first business day of each month starting at 8:30 am, with funds distributed on a first-come, first-served basis until they are depleted. Applications can be submitted online or via phone, and mail-in applications are available exclusively for senior and disabled customers who can provide proof of SSI or SSDI benefits.
Fees: Charges vary depending on the service.
Who can use this
- Electric and water customers: The Customer Care Program is available to EWEB customers who meet specific income criteria.
Documents you may need
- Current billing information and proof of income for utility assistance
Don't have these? Contact the organization—they may be able to help.
Get in touch
Eugene, Oregon
Location
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