Eastern Oregon Coordinated Care Organization

Flexible Services, commonly referred to as 'flex funds,' consist of non-covered offerings that supplement the benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to enhance care delivery and improve the health and well-being of members. The eligibility for these services is determined by the CCO. Examples of services may include: -Housing assistance (such as rent support, rental deposit help [with a required move-in date], utility bill coverage, and housing programs for women and children) -Temporary motel accommodations (for those discharged from hospitals or awaiting a new home move-in date) -Devices like cell phones, computers, and other communication tools when local state programs are unavailable -Family and home resources (e.g., items for child safety and health, parenting programs, household appliances, climate control devices) -Gym memberships or home fitness equipment -Beds and mattresses for individuals under 21 or adults with back or spine issues -Car seats when no other county programs are accessible in the area. All flexible services are assessed individually by the CCO. It is important to note that these services are not intended for emergency situations, and CCOs are not obligated to provide them. Since flexible services are not classified as covered benefits, denials cannot be appealed; however, OHP members may lodge complaints if necessary.

Intake Procedure: To apply, complete the Flex Services form available on the website and submit it via email or fax along with the required documentation. Ensure you review the eligibility criteria thoroughly before applying. For further details, you can call or visit the website.