Financial AssistanceEnrolling

Esd Regional Office - Finger Lakes

Community Resource

Serves: Rochester, Monroe County

About this resource

The initiative enhances internet service accessibility by mandating that major internet providers provide affordable high-speed internet options for low-income customers, alongside investing in the continuous expansion of broadband throughout the state.

Intake Procedure: For assistance, you can call 211 to find out which providers offer Affordable Broadband plans in your area, or to schedule an appointment with an enrollment specialist. For self-service, visit mapmybroadband.dps.ny.gov/explore to discover which Internet Service Providers (ISP) offer affordable plans locally, and fill out the eligibility form with that ISP. For eligibility details, refer to https://www.spectrum.net/support/account-and-billing/spectrum-internet-assist-ny.

Fees: There are no charges for navigation services; however, fees for Affordable Broadband plans vary, so it’s best to call for specifics.

Who can use this

  • Households in New York State with incomes at or below 150% of the federal poverty line qualify, including those already receiving government assistance like SNAP or Medicaid.

Get in touch

Phone
(211)
Website
mapmybroadband.dps.ny.gov/
Address
225 East Ave, Suite 101, Rochester, NY 14604
Rochester, New York
Hours

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