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United Way Of Northern Nevada And The Sierra

Community Resource

Serves: Gardnerville, Douglas County

About this resource

The Special Assistance Fund for Emergencies (SAFE) offers support to individuals and families who are unable to pay their utility bills due to financial constraints or other exceptional situations through a one-time payment. Those seeking assistance must connect with a SAFE Partner agency to apply for potential utility aid. SAFE Partners are tasked with confirming the eligibility of applicants and gathering necessary documentation. Once eligibility is confirmed, funds will be sent directly to the utility company in the applicant's name. Funding is limited, and efforts are made to distribute funds fairly and ethically. The program adheres to specific guidelines: assistance can only be granted once within a 12-month timeframe, and the utility bill must be overdue by at least 30 days before funds can be accessed. Applicants are ineligible for SAFE funds if they have received approval for another state or federal low-income energy aid program within the last 12 months or have a pending application for such assistance. Those in need must apply through a participating SAFE Partner, who will assess eligibility based on these and other program criteria.

Intake Procedure: Interested individuals should call for information and to initiate the application process. SAFE case managers will explain eligibility criteria and request necessary documentation.

Fees: There are no fees associated with this program.

Who can use this

  • To be eligible for assistance, individuals must be NV Energy customers, have a past-due utility bill for their primary residence in Northern Nevada, not have received other low-income energy assistance in the last year, and demonstrate financial hardship.

Documents you may need

  • Initial documentation includes: *A copy of the most recent utility bill showing the amount due, account number, and due date. *Photo identification to verify identify and match to utility bill. *SAFE Partners may ask for additional information, including monthly expenses, to establish need.

Don't have these? Contact the organization—they may be able to help.

Get in touch

Phone
775-782-9825
Website
www.uwnns.org/special-assistance-fund-emergencies-safe-help-paying-utilities#collapse-vbp-accordion-913-3
Email
jacqueline.santoro@uwnns.org
Address
2300 Meadow Lane, Gardnerville, NV 89410
Gardnerville, Nevada
Hours
Days: Monday, Tuesday, Wednesday, Thursday, Friday

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