Trillium Community Health Plan
Community Resource
About this resource
Flexible Services, or "flex funds," refer to non-covered services that are available in addition to the benefits provided by the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to enhance care delivery and improve the health and well-being of members. The CCO determines eligibility for these services. Examples of services may include: -Housing assistance (such as rent help, rental deposits [with a move-in date], utility payments, and housing programs for women and children) -Temporary motel accommodations (for individuals discharged from hospitals, facing extreme weather, having a scheduled move-in date for a new home, or escaping domestic violence) -Electronics like cellphones and computers -Educational materials and classes -Family and home resources (e.g., child safety items, parenting programs, household appliances, climate control devices) -Gym memberships and exercise classes/equipment -Support for health and substance use prevention. All flexible services are assessed individually by the CCO. Note that these services are not intended for emergencies, and CCOs are not obligated to provide them. Since flexible services are not covered benefits, denials cannot be appealed, but OHP members can file a complaint.
Intake Procedure: For more details, please call or visit the website.
Fees: None.
Who can use this
- -Must be a current member of the CCO -Member must not have access to the requested service through any other benefit or means -Requested item or service must address a medical need or life circumstance -All necessary documentation for the service must be submitted. Health-related services are limited, not immediate, not guaranteed, and may not be available continuously, meaning individuals may not qualify.
Documents you may need
- Varies by service
Don't have these? Contact the organization—they may be able to help.
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